Terms of Use for Chat and SMS Services

These terms of use apply to your use of various methods to correspond with a Bank of Jerusalem banker

1. This conversation may involve personal information and confidential details.

2. Ensure that you only provide your own personal information and that it is up to date, minimal, and relevant to the service you have requested.

3. Never provide passwords or the complete numbers of credit cards and bank accounts.

4. The provision of information is voluntary and dependent on your consent. However, failure to provide the information required for the service may result in an inability to receive the service.

5. By virtue of the legal and regulatory obligations imposed on the Bank, and for operational, service, and quality control purposes, a copy of the conversation, including the information conveyed within it, will be retained in the Bank databases even if it has been deleted by you.

6. The Bank reserves the right to utilize third party services for the purpose of reading, responding to, storing, and processing data, among other activities, in relation to the requested service.

7. A copy of the conversation may be retained by the device you have used. This copy is not the responsibility of the Bank.

8. It is your responsibility to ensure the confidentiality of the conversation and the information from the moment such information is sent to you, and to secure access to it. More information >

Please contact our representatives regarding any questions or clarifications on this subject.